[unpad.ac.id, 3/27/2019] The development of digital technology has led to disruption in various sectors, including banking. In this era, it is believed that banks will not only compete among banks. Real competition will actually occur with non-bank industry, including startups which now have also been expanding into financial technology.
“We (the bank) are aware that non-banks would be our rivals in the future,” said CEO of Mandiri Capital Indonesia Eddi Danusaputro during a public lecture “Capitalizing on Fintech Innovations for Banking Efficiency and Financial Inclusion” held by the Faculty of Economics and Business, Digital Business Student Association Unpad at the Unpad Faculty of Communication Faculty (Fikom) Postgraduate Auditorium on Wednesday (27/3).
Eddi said, unicorn companies that are developing at this time in Indonesia could become heavy competitors for banks. This can happen when they offer financial product or services with various facilities. Moreover, the pioneering business that is developing at this time has made it easier for consumers with the making of their mobile applications.
For this reason, banks need to improve their services to consumers in accordance with the era. Considering that at this time the community has had a lot of facilities through smart phones, banks also need to continue to develop innovations.
“Indeed, we cannot live without a mobile phone, and banks are aware (of that). All are made easy. This is the way of the future,” he said.
Banks also need to collaborate with various parties to develop various innovations. One of them is through investment and incubation at various fintech startups.
Eddi himself defines startups as a relatively new industry, with a disruptive and innovative business, and has an excellent growth chart. He also emphasized that startups that were built should be able to solve existing problems.
“Good startups, in my opinion, solve problems. If you’re not trying to solve the problem, it usually won’t last long, ” Eddi said. *
Report by Artanti Hendriyana
Translation by Zaki Intan Cindyagita
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